1. Introduction

Welcome to TICKLY. These Terms and Conditions ("Terms") govern your use of our website and purchase of products. By accessing our website or making a purchase, you agree to be bound by these Terms.

2. Products and Services

2.1 Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors and images accurately reflects the actual product appearance.

2.2 Pricing

All prices are displayed in USD and include applicable taxes unless otherwise stated. We reserve the right to modify prices at any time without prior notice. Prices applicable to your order are those displayed at the time of purchase.

2.3 Availability

Product availability is subject to change without notice. In the event a product is unavailable after you have placed an order, we will notify you and offer a refund or alternative product.

3. Orders and Payment

3.1 Order Acceptance

Your order constitutes an offer to purchase products from TICKLY. We reserve the right to accept or decline any order for any reason. Orders are confirmed when we send you a confirmation email.

3.2 Payment Methods

We accept major credit cards, PayPal, and other payment methods as displayed at checkout. Payment is processed at the time of order confirmation.

3.3 Payment Security

All payment transactions are encrypted and processed securely. We do not store your full credit card information on our servers.

4. Shipping and Delivery

4.1 Shipping Options

Multiple shipping options are available at checkout. Delivery times and costs vary based on your location and selected shipping method. Please refer to our Shipping Information page for details.

4.2 Delivery

Risk of loss and title for products purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs.

5. Returns and Refunds

5.1 Return Policy

We offer a 30-day return policy for unworn, unused items in their original packaging with all tags attached. To initiate a return, contact us at support@tickly.com with your order number.

5.2 Return Process

• Contact us within 30 days of delivery
• Receive return authorization and instructions
• Ship the item(s) back to us in original condition
• Refund will be processed within 7-10 business days of receipt

5.3 Non-Returnable Items

Sale items, final sale products, and personalized items cannot be returned unless defective.

5.4 Refund Method

Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TICKLY or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

To the maximum extent permitted by law, TICKLY shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

Our total liability for any claim arising from your use of our website or purchase of products shall not exceed the amount you paid for the product(s) in question.

8. Warranty Disclaimer

Products are provided "as is" without any warranties, express or implied. We do not warrant that products will be error-free or meet your specific requirements. Any implied warranties, including merchantability and fitness for a particular purpose, are limited to the duration of this warranty.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms, please contact us: