1. Introduction

TICKLY ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Please read this Privacy Policy carefully. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account
• Make a purchase
• Subscribe to our newsletter
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone, address)
• Payment information (processed securely through third-party payment processors)
• Order history and preferences
• Account credentials

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages viewed and time spent on pages
• Referral source
• Device information

3. How We Use Your Information

We use the information we collect to:

• Process transactions: To fulfill your orders and process payments
• Communicate with you: To send order confirmations, shipping updates, and respond to inquiries
• Improve our services: To analyze website usage and enhance user experience
• Marketing: To send promotional emails about new products and special offers (with your consent)
• Legal compliance: To comply with applicable laws and regulations
• Fraud prevention: To detect and prevent fraudulent activities

4. Cookies and Tracking Technologies

4.1 Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Maintain your shopping cart
• Analyze website traffic
• Personalize content

4.2 Managing Cookies

You can control cookie settings through your browser preferences. However, disabling cookies may limit your ability to use certain features of our website.

5. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

5.1 Service Providers

We work with trusted third-party service providers who help us operate our business, including:

• Payment processors
• Shipping carriers
• Email service providers
• Analytics providers
• Customer service platforms

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure payment processing through certified payment gateways
• Regular security audits
• Access controls and authentication

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Correction

You may access and update your account information at any time through your account settings or by contacting us.

7.2 Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us.

7.3 Data Deletion

You may request deletion of your personal information by contacting us at support@tickly.com. Note that we may retain certain information as required by law or for legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: