1. Company Information

2. Authorized Business Activities

KSVAPID MARKETING - FZCO is duly authorized to conduct the following business activities within the scope of its Free Zone license:

• Ecommerce
• Marketing Management
• Online ticket sales for exhibitions, sport & recreational events

All activities are conducted in full compliance with the regulations and requirements of the IFZA and applicable UAE legislation.

3. Website Operation

This website is operated by KSVAPID MARKETING - FZCO. The company ensures compliance with international e-commerce standards and payment service provider requirements.

Website URL: This domain and all associated subdomains

Hosting: International cloud infrastructure compliant with data protection standards

4. Liability and Responsibility

4.1 General Liability

KSVAPID MARKETING - FZCO endeavors to ensure that all information provided on this website is accurate, complete, and up-to-date. However, the company does not warrant the completeness, accuracy, or timeliness of the information displayed.

4.2 Product Information

Product descriptions, images, and specifications are provided for informational purposes. While the company makes reasonable efforts to ensure accuracy, slight variations may occur. The company reserves the right to correct any errors or inaccuracies.

4.3 External Links

This website may contain links to third-party websites. KSVAPID MARKETING - FZCO has no control over the content of these external sites and accepts no liability for their content or services. Users access such links at their own risk.

4.4 Service Availability

The company strives to ensure continuous website availability but does not guarantee uninterrupted access. Technical maintenance, updates, or unforeseen circumstances may temporarily affect service availability. The company accepts no liability for temporary service interruptions.

4.5 Limitation of Liability

To the fullest extent permitted by applicable law, KSVAPID MARKETING - FZCO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website or the purchase of products, including but not limited to loss of profits, data, or business opportunities.

5. Intellectual Property Rights

5.1 Copyright Protection

All content displayed on this website, including but not limited to text, graphics, logos, images, photographs, videos, audio files, digital downloads, data compilations, and software, is the exclusive property of KSVAPID MARKETING - FZCO or its content suppliers and is protected by international copyright laws.

5.2 Trademark Rights

The trademark "TICKLY" and all associated logos, service marks, and trade names are the proprietary property of KSVAPID MARKETING - FZCO. Unauthorized use of any trademarks or service marks is strictly prohibited and may constitute trademark infringement.

5.3 Prohibited Uses

Users are expressly prohibited from:

• Reproducing, duplicating, copying, or reselling any content from this website without prior written consent
• Modifying, adapting, or creating derivative works from website content
• Using any content for commercial purposes without authorization
• Removing or altering any copyright, trademark, or other proprietary notices
• Framing, mirroring, or otherwise incorporating website content into other websites

5.4 User-Generated Content

By submitting reviews, comments, or other content to this website, users grant KSVAPID MARKETING - FZCO a non-exclusive, worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for business purposes.

5.5 Copyright Infringement Claims

KSVAPID MARKETING - FZCO respects intellectual property rights. If you believe that content on this website infringes your copyright, please submit a formal notice through the designated legal contact channels with detailed information supporting your claim.

6. Applicable Law and Jurisdiction

6.1 Governing Law

These legal notices, the use of this website, and all commercial transactions conducted through it are governed by and construed in accordance with the laws of the United Arab Emirates, specifically those applicable to Free Zone entities registered under the IFZA – International Free Zone Authority (Dubai).

6.2 Jurisdiction and Venue

Any disputes, claims, or legal proceedings arising from or relating to this website, its use, or transactions conducted through it shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates, to the extent permitted by applicable international law and treaty obligations.

6.3 International Transactions

For international transactions, the United Nations Convention on Contracts for the International Sale of Goods (CISG) may apply where relevant and not explicitly excluded by these terms.

6.4 Consumer Protection

Nothing in these legal notices shall affect the statutory rights of consumers under applicable mandatory consumer protection legislation in their jurisdiction of residence, where such legislation cannot be contractually waived.

6.5 Alternative Dispute Resolution

KSVAPID MARKETING - FZCO encourages amicable resolution of disputes. Prior to initiating formal legal proceedings, parties are encouraged to attempt good faith negotiation and, where appropriate, mediation or arbitration under internationally recognized rules.

7. Legal Contact and Communications

7.1 General Inquiries

For general business inquiries, customer service matters, or commercial questions, users may utilize the contact channels provided on this website.

7.2 Legal Notices and Formal Communications

For formal legal notifications, compliance matters, intellectual property concerns, or official correspondence requiring legal attention, communications should be directed through the appropriate legal channels designated for KSVAPID MARKETING - FZCO.

7.3 Response Times

The company endeavors to respond to all legitimate legal inquiries within a reasonable timeframe, generally within 15 business days, subject to the complexity of the matter and applicable legal requirements.

7.4 Language of Communication

Official legal communications may be conducted in English or Arabic, the official languages recognized for business and legal matters in the United Arab Emirates.

8. Data Protection Compliance

8.1 Data Processing

KSVAPID MARKETING - FZCO processes personal data in accordance with applicable data protection legislation and international standards for cross-border data transfers. For detailed information on data handling practices, please refer to the dedicated Privacy Policy.

8.2 PSP Compliance

All payment processing activities are conducted through certified payment service providers (PSPs) compliant with international security standards, including PCI DSS (Payment Card Industry Data Security Standard). KSVAPID MARKETING - FZCO does not directly store or process payment card information.

8.3 Security Measures

The company implements appropriate technical and organizational measures to protect user data against unauthorized access, alteration, disclosure, or destruction, in compliance with industry best practices and PSP requirements.

9. Commercial Transactions

9.1 Contract Formation

Orders placed through this website constitute an offer to purchase. KSVAPID MARKETING - FZCO reserves the right to accept or decline such offers. A binding contract is formed upon order confirmation and payment authorization.

9.2 Pricing and Currency

All prices are displayed in the currency selected by the user at the time of purchase. While the company's reference currency is AED, prices may be displayed in multiple currencies for customer convenience. Exchange rates are applied at the time of transaction processing.

9.3 Payment Processing

Payments are processed through authorized and compliant payment service providers. KSVAPID MARKETING - FZCO is not responsible for payment processing delays or issues originating from third-party payment systems or financial institutions.

9.4 Order Fulfillment

The company endeavors to fulfill orders within the timeframes specified during the ordering process. Delivery terms, shipping policies, and related matters are detailed in the Shipping Information section of this website.

10. Modifications to Legal Notice

KSVAPID MARKETING - FZCO reserves the right to modify, update, or revise this legal notice at any time to reflect changes in business operations, legal requirements, or compliance standards. Material changes will be communicated through appropriate channels, and continued use of the website following such modifications constitutes acceptance of the revised terms.

Users are encouraged to review this legal notice periodically to remain informed of any updates.

11. Severability Clause

If any provision of this legal notice is found to be invalid, illegal, or unenforceable by a competent court or authority, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.

12. Entire Agreement

This legal notice, together with the Terms and Conditions, Privacy Policy, and any other legal documents referenced herein, constitutes the entire agreement between KSVAPID MARKETING - FZCO and users of this website, superseding all prior or contemporaneous communications, representations, or agreements, whether oral or written.

13. Compliance and Certifications

13.1 Regulatory Compliance

KSVAPID MARKETING - FZCO operates in full compliance with:

• UAE Federal Law and IFZA Free Zone regulations
• International e-commerce standards and best practices
• Payment service provider (PSP) compliance requirements
• Anti-money laundering (AML) and know-your-customer (KYC) regulations
• Consumer protection legislation applicable to cross-border transactions

13.2 Industry Standards

The company adheres to internationally recognized standards for e-commerce operations, payment security, and data protection, ensuring compatibility with major payment platforms and marketplaces.